Real people ready to help, 24/7.
One number. One website. One Guide®. At Cigna Healthcare®, making it easier for you to stay healthy is our number one priority.
24/7 Customer Service
Your life doesn’t stop at the end of the workday – and neither should your health care service. Get answers to health plan questions, or ask for the 24-hour Health Information Line.
One-on-one support with Cigna One Guide – starting now
We understand that health care can be confusing. Cigna One Guide® support makes navigating health care easier.
Cigna One Guide personal guidance, combined with easy-to-use technology, is available to you now – whether you’re considering a medical plan through Cigna Healthcare or are already enrolled. Call us if you have questions about your plan options so we can help you make an informed decision before Annual Enrollment.
Call 800.790.3086 to speak with a Cigna One Guide personal guide today.
Once you’re enrolled
Once you have a medical plan through Cigna Healthcare, you can receive personalized guidance on all your health care needs. Your One Guide® personal guide can help you:
- Make smart health care choices to get the most value from your plan.
- Take control of your health and your health spending.
- Build your own health team and keep all your health contacts in one place for easy access.
Your personal guide will anticipate your needs and:
- Alert you to solutions and savings.
- Provide guidance based on your individual situation and health needs.
Engage with Cigna One Guide service in the way that’s most convenient for you.
Call 800.790.3086, or click-to-chat on the myCigna® App.
Everything you need – all in one place
With myCigna.com, you can access all your Medical and Dental plan information, all in one place. It’s easy to find what you need, right from the homepage. You can Find Care & Costs and access our Wellness resources. There’s even a link to help you connect with a doctor or nurse 24/7.
Get the myCigna App.
You’re busier than ever. We get that. The myCigna App is an easy way to personalize, organize and access your medical and dental benefits and important health information on the go.
Use the myCigna App to search for an in-network doctor, dentist or health care facility, quickly view your ID card, review your claims, and much more.
Get it now.1
myCigna.com
Make the most of your medical benefits with myCigna.com. It’s completely personalized, so it’s easy to find what you’re looking for.
- Find in-network doctors and medical services.
- Manage and track claims.
- See cost estimates for medical procedures.
- Compare quality information for doctors and hospitals in your plan’s network.
- Access a variety of health and wellness tools and resources.
1The downloading and use of myCigna App is subject to the terms and conditions of the app and the online stores from which it is downloaded. Standard mobile phone carrier and data usage charges apply.
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The information on this site is only a general description of benefits and not a contract. Refer to your employer’s plan documents for costs and complete details of coverage. If there are any differences between the information on this site and the plan documents, the terms of the plan documents will apply.
Medical Plan benefits are funded by your employer and administered by Cigna Health and Life Insurance Company. Cigna Dental Care (DHMO) Plans are insured by Cigna Dental Health Plan of Arizona, Inc., Cigna Dental Health of California, Inc., Cigna Dental Health of Colorado, Inc., Cigna Dental Health of Delaware, Inc., Cigna Dental Health of Florida, Inc., a Prepaid Limited Health Services Organization licensed under Chapter 636, Florida Statutes, Cigna Dental Health of Kansas, Inc. (KS & NE), Cigna Dental Health of Kentucky, Inc. (KY & IL), Cigna Dental Health of Maryland, Inc., Cigna Dental Health of Missouri, Inc., Cigna Dental Health of New Jersey, Inc., Cigna Dental Health of North Carolina, Inc., Cigna Dental Health of Ohio, Inc., Cigna Dental Health of Pennsylvania, Inc., Cigna Dental Health of Texas, Inc., and Cigna Dental Health of Virginia, Inc. In other states, Cigna Dental Care plans are insured by Cigna Health and Life Insurance Company (CHLIC) or Cigna HealthCare of Connecticut, Inc., and administered by Cigna Dental Health, Inc. Plans may not be available in all areas. All health benefit plans and dental insurance policies have exclusions and limitations. For costs and details of coverage, see your plan documents.
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