For the employees of Smartsheet, Inc.
888-806-5042
Is your doctor in-network?
The health plan that
goes further
Discover the Cigna Healthcare
experience
Welcome to Cigna Healthcare®
We’re here to help make managing for your health – and managing your plan – easier from day one. With easy-to-use tools, one website, and one number to call, managing your health plan is simple – even when life isn’t. We’re here to support your whole health – physically, emotionally, and financially – through the moments that matter most.
Get personalized support from a dedicated Concierge Care Team – real people who are here for you, helping you find care, understand your plan, and feel more confident every step of the way. Concierge Care services begin once your plan is effective on January 1.
Whether it’s a simple question or more serious situation, we’re here for you to:
- Make it easier to understand your plan coverage, costs, and care options
- Understand claims, benefits and unexpected bills
- Reach out to providers to obtain missing information and ensure accurate, timely processing of your claims, authorizations, benefits and related services
- Provide information about alternatives to costly treatments or procedures
- Connect you to quality, in-network providers, resources, and support programs
- Coordinate support across your health care journey and ongoing needs
Cigna Healthcare plan overview
Open Enrollment is your annual opportunity to review and choose the benefits that best support you and your family. This section is designed to help you understand your options, compare plans, and make confident decisions for the year ahead.
Open Enrollment: October 5-16, 2026
PDF Summary of Benefits
This plan offers lower paycheck premiums in exchange for higher out-of-pocket costs when receiving care, featuring a $2,500 individual ($5,000 family) deductible before 20% coinsurance kicks in for most services. It is best suited for employees who want to maximize monthly savings or pair their coverage with a Health Savings Account (HSA) to pay for medical expenses tax-free.
PDF Summary of Benefits
Designed as a balanced, predictable coverage option, this plan features a $1,500 individual ($3,000 family) deductible alongside fixed copays ($30 for office visits) for common medical services before the deductible is met. It provides a middle ground for employees seeking manageable monthly premiums with clear, predictable costs for everyday healthcare.
PDF Summary of Benefits
Offering the highest level of coverage, this plan minimizes out-of-pocket costs with a low $250 individual ($500 family) deductible and $20 copays for doctor and specialist visits. It is ideal for employees who anticipate frequent healthcare usage or prefer the financial security of predictable, low expenses when seeking care in exchange for higher payroll contributions.
A health plan made to do more
Know before you go
Avoid surprise bills by using in-network providers. Search our Cigna Healthcare Provider Directory by location and type. If your doctor isn’t in-network, think about switching. Not a member? Sign in as a guest.
Have a doctor in mind?
If your favorite doctor isn’t in-network, send us a Provider Nomination Form, and we’ll contact them directly.1
Continue your current care
If you’re new to Cigna Healthcare and already seeing a doctor that’s not in our network for a specific condition, you can keep seeing them while we help with a safe transfer to an in-network provider. Just fill out a Transition of Care Form within 30 days after your new Cigna Healthcare coverage begins. Have questions? Email us.
Easier access
You can manage your health plan anytime, anywhere with myCigna®.2 Once enrolled, you can:
- Find in-network doctors
- Track claims and expenses
- Explore wellness programs
- Access digital ID cards and more
Convenient virtual care
As a Cigna Healthcare member, you’ll have access to reliable, affordable virtual care through MD Live®.3 This includes 24/7 urgent care, virtual wellness visits, virtual behavioral health and more. Speak with a board-certified doctor by phone or video – anytime, anywhere.
Better behavioral health
Everyone’s health journey is unique. That’s why we offer various programs and resources to support your well-being, including our library of behavioral health seminars. Start there to feel your best.
Clinical Management Member Resources – effective 1/1/2027
Additional Member Resources – effective 1/1/2027
- Cigna Healthcare contacts all nominated providers in an effort to recruit them into the network; however, Cigna Healthcare cannot guarantee that they will be added to the network. Submission of the provider nomination form in no way guarantees the provider will be added to the network. Please note that Cigna Healthcare has national agreements in place for certain services and therefore, we will not be able to recruit the following specialties: Laboratory Services, Home Health Services, Home Infusion Services, Durable Medical Equipment, Prosthetics and Orthotics, High Tech Radiology and Audiology. Please be advised that the credentialing process for a provider can take up to 90 days.
- Customers must be 13 or older to register on myCigna.com.
- Cigna Healthcare provides access to virtual care through national telehealth providers as part of your plan. This service is separate from your health plan’s network, and all services may not be available in all areas. Subject to state regulations.
Cigna Healthcare products and services are provided exclusively by or through operating subsidiaries of The Cigna Group.
© 2026 Cigna Healthcare. Some content provided under license.
