Ramona Mansfield | Cigna Healthcare

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Is your doctor in-network?

Welcome to Cigna Healthcare®

We’re here to help make managing for your health – and managing your plan – easier from day one. With easy-to-use tools, one website, and one number to call, managing your health plan is simple – even when life isn’t. We’re here to support your whole health – physically, emotionally, and financially – through the moments that matter most.

Get personalized support from a dedicated Concierge Care Team – real people who are here for you, helping you find care, understand your plan, and feel more confident every step of the way. Services begin once your plan is effective on January 1.

Whether it’s a simple question or more serious situation, we’re here for you to:

Make it easier to understand your plan coverage, costs, and care options
Understand claims, benefits and unexpected bills
Reach out to providers to obtain missing information and ensure accureate, timely processing of your claims, authorizations, benefits and related services
Provide information about alternatives to costly treatments or procedures
Connect you to quality, in-network providers, resources, and support programs
Coordinate support across your health care journey and ongoing needs

Cigna Healthcare plan overview
Open Enrollment is your annual opportunity to review and choose the benefits that best support you and your family. This section is designed to help you understand your options, compare plans, and make confident decisions for the year ahead.

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PDF Summary of Benefits
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A health plan made to do more

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Know before you go

Avoid surprise bills by using in-network providers. Search our Cigna Healthcare Provider Directory by location and type. If your doctor isn’t in-network, think about switching. Not a member? Sign in as a guest.

Provider Directory

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Have a doctor in mind?

If your favorite doctor isn’t in-network, send us a Provider Nomination Form, and we’ll contact them directly.²

Provider Nomination Form

Continue your current care

If you’re new to Cigna Healthcare and already seeing a doctor that’s not in our network for a specific condition, you can keep seeing them while we help with a safe transfer to an in-network provider. Just fill out a Transition of Care Form within 30 days of starting your new Cigna plan. Have questions? Email us.

Transition of Care Form

Easier access

You can manage your health plan anytime, anywhere with myCigna^®.³ Once enrolled, you can:

Find in-network doctors
Track claims and expenses
Explore wellness programs
Access digital ID cards and more

See How

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Convenient virtual care

As a Cigna Healthcare member, you’ll have access to reliable, affordable virtual care through MDLIVE^®.⁴ This includes 24/7 urgent care, virtual wellness visits, virtual behavioral health and more. Speak with a board-certified doctor by phone or video – anytime, anywhere.

Learn More

Better behavioral health

Everyone’s health journey is unique. That’s why we offer various programs and resources to support your well-being, including our library of behavioral health seminars. Start there to feel your best.

Check It Out

Clinical Management Resources

Clinical care management
Concierge Care Team

Additional Resources

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HSA/HRA
myCigna
MD Live

Cigna Healthcare products and services are provided exclusively by or through operating subsidiaries of The Cigna Group.

The health plan that goes further