The Cigna Open Access Plus^® network includes hundreds of thousands of doctors and facilities nationwide, making it highly likely your current health care providers are already covered.

Find a Doctor

Preventive care is important for maintaining your health. Did you know that the Lyra Health plan covers eligible preventive care services at 100% when you see an in-network doctor? This covers some screenings that can help detect heart disease, cancers, diabetes and other chronic diseases. So even if you’re already in good health, keeping up with your preventive care can help keep you that way. Keep in mind, anything having to do with an injury or accident is not considered preventive.²

See what’s covered for preventive care [PDF]

Save on lab work and X-rays by using Cigna Healthcare national lab partners, LabCorp and Quest Diagnostics, or covered regional labs. With hundreds of nationwide locations, they offer convenient, lower-cost services.

Find a location on myCigna.com or contact them directly:

LabCorp: 888.522.2677

Quest: 800.377.7220

With myCigna, you can access all your medical plan information, all in one place. It’s easy to find all you need, right from the homepage. You can Find Care & Costs and access our Wellness resources. There’s even a link to help you connect with a provider or nurse 24/7.

Make the most of your medical benefits with myCigna.com. It’s completely personalized, so it’s easy to find what you’re looking for:

• Access your ID card.
• Find in-network providers and medical services.
• Manage and track claims.
• See cost estimates for medical procedures.
• Compare quality information for doctors and hospitals in your plan’s network.
• Explore a variety of health and wellness tools and resources.

Manage your health plan easily in one place with the myCigna app or on myCigna.com. Simply register³ or download the app to access ID cards, find providers and view claims right from your phone.

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Cigna Healthcare provides 24/7 live support, even on holidays and weekends. Call anytime to speak with a customer service advocate or an experienced clinician.
Call 800.244.6224

Whether it’s the weekend or a holiday–no matter if you are home or away–MD Live by Evernorth lets you speak with a board-certified physician by phone, video chat or email, 24/7.

Online provider visits are a cost-efficient alternative to convenience care, urgent care and an ER when your condition is minor, and cost the same or less than a visit with your primary care provider.⁴ And they’re completely confidential.

Virtual Wellness Screening [PDF]

Progyny^®

Lyra partners with Progyny to help you navigate the fertility process and find quality and affordable fertility care, with access to Progyny Care Advocates. You will need to contact Progyny to enroll in the fertility program before receiving pharmacy benefits or medical services, which are covered according to the provisions of your health plan. Failure to enroll with Progyny will result in denial of claims for these services. Contact Progyny at 866.890.2742 if you have questions about fertility benefits or the enrollment process. Visit the Progyny Provider Finder to find a participating provider near you.

Lyra for Lyrians (L4L) is your dedicated mental health benefit, designed to support your overall well-being—how, when and where you need it.

Offered through your Cigna Healthcare medical benefits, L4L provides you and your enrolled dependents with effective, convenient mental health care, even after your annual EAP sessions are used.

What’s included?

Lyra offers a range of services tailored to your unique needs, including: outpatient therapy, mental health coaching, medication management services and more. For more details, check out our Lyra for Lyrians Workday article.

How to get started

To search for a provider or connect with a coach, you must register with Lyra first (either online or by phone):

Online: Visit lyrians.lyrahealth.com

Phone: Call the Lyra care team at 844.704.1711

Looking for higher levels of care? Lyra’s outpatient network does not cover emergency care, inpatient/residential treatment, partial hospitalization, long-term care, disability assessments or remedial education. If you need more-intensive support, please contact Cigna Healthcare directly at 800.244.6224 to find the right resource for you.

Wellthy^®

Wellthy is a caregiver concierge service that provides caregiver support to you and your family, including spouses, parents, children, siblings and in-laws. With Wellthy, your family is matched with a dedicated Care Coordinator, who will help manage care for you or a loved one in any capacity, big or small. Wellthy is well suited for helping with complex, chronic or ongoing care needs, such as scheduling appointments, refilling prescriptions, handling prior authorizations, sourcing and handling in-home aids, handing a move into a care facility, contesting insurance bills and much more.

Included Health

Included Health offers a comprehensive care concierge service that connects LGBTQ+ employees and employees with LGBTQ+ dependents to culturally competent, quality care. Contact Included Health at 844.889.3883.

Oshi Health^®

Offered as part of your Cigna Healthcare medical plan. Simply schedule a convenient virtual visit and pay your in-network cost-share to access a team of gastrointestinal providers, registered dietitians, and gut-brain specialists.

Oshi Health