Cigna Healthcare has hundreds of thousands of doctors and facilities nationwide, so the Cigna Open Access Plus network likely includes many of the health care providers that you currently use. If it’s important to you, it’s important to us.

Find a Doctor

Preventive care is important to maintaining your health. Did you know that the Lyra Health plan covers eligible preventive care services at 100% when you see an in-network doctor? This covers some screenings that can help detect heart disease, cancers, diabetes, and other chronic diseases. So even if you’re already in good health, keeping up with your preventive care can help keep you that way. Keep in mind, anything having to do with an injury or accident is not considered preventive.

See what’s covered for preventive care [PDF]

Save on lab work and X-rays by using Cigna Healthcare’s national lab partners, LabCorp and Quest Diagnostics, or covered regional labs. With hundreds of nationwide locations, they offer convenient, lower-cost services.

Find a location on myCigna.com or contact them directly:

Quest: 1.800.377.7220

LabCorp: 1.888.522.2677

With myCigna^®, you can access all your medical plan information, all in one place. It’s easy to find all you need, right from the homepage. You can Find Care & Costs and access our Wellness resources. There’s even a link to help you connect with a provider or nurse 24/7.

Make the most of your medical benefits with myCigna.com. It’s completely personalized, so it’s easy to find what you’re looking for:

• Access your ID card
• Find in-network provider and medical services
• Manage and track claims
• See cost estimates for medical procedures
• Compare quality information for doctors and hospitals in your plan’s network
• Explore a variety of health and wellness tools and resources

Manage your health plan easily in one place with the myCigna^® App or myCigna.com. Simply register or download the app to access ID cards, find providers, and view claims right from your phone.

You can find the link to the App below:

Cigna Healthcare provides 24/7 live support, even on holidays and weekends. Call anytime to speak with a customer service advocate or an experienced clinician.
Call 1.800.244.6224

Whether it’s the weekend or a holiday – from home or while you’re away – MD Live for Cigna Healthcare^® lets you speak with a board-certified physician by phone, video chat or email, 24/7.²

Online provider visits are a cost-efficient alternative to convenience care, urgent care and an ER when your condition is minor, and cost the same or less than a visit with your primary care provider. And they’re completely confidential.

Virtual Wellness Screening [PDF]

Lyra for Lyrians (L4L) is your dedicated mental health benefit, designed to support your overall well-being—how, when, and where you need it.

Offered through your Cigna Healthcare medical benefits, L4L provides you and your enrolled dependents with effective, convenient mental health care, even after your annual EAP sessions are used.

What’s Included?

Lyra offers a range of services tailored to your unique needs, including: outpatient therapy, mental health coaching, medication management services, and more. For more details, check out our Lyra for Lyrians Workday article.

How to Get Started

To search for a provider or connect with a coach, you must register with Lyra first (either online or by phone):

Online: Visit lyrians.lyrahealth.com

Phone: Call the Lyra care team at 1.844.704.1711

Looking for higher levels of care? Lyra’s outpatient network does not cover emergency care, inpatient/residential treatment, partial hospitalization, long-term care, disability assessments, or remedial education. If you need more intensive support, please contact Cigna directly at 1.800.244.6224 to find the right resource for you.

Wellthy

Wellthy is a caregiver concierge service that provides caregiver support to you and your family including spouses, parents, children, siblings and in-laws. With Wellthy, your family is matched with a dedicated Care Coordinator who will help manage care for you or a loved one in any capacity, big or small. Wellthy is well suited for helping with complex, chronic, or ongoing care needs such as: schedules appointments, refill prescriptions, handle prior authorizations, source and vet in-home aides, handle a move into a care facility, contest insurance bills and much more.

Included Health

Included Health offers a comprehensive care concierge service that connect LGBTQ+ employees and employees with LGBTQ+ dependents to culturally competent, quality care. Contact Included Health at 844.889.3883.

Oshi Health

Offered as part of your Cigna Healthcare medical plan. Simply schedule a convenient virtual visit and pay your in-network cost-share to access a team of gastrointestinal providers, registered dietitians, and guy-brain specialists.

Oshi Health

Progyny

Lyra partners with Progyny to help you navigate the fertility process and find quality and affordable fertility care, with access to Progyny Care Advocates. You will need to contact Progyny to enroll in the fertility program before receiving pharmacy benefits or medical services which are covered according to the provisions of your health plan. Failure to enroll with Progyny will result in denial of claims for these services. Contact Progyny at 1.866.890.2742 if you have questions about fertility benefits or the enrollment process. Visit the Progyny Provider Finder to find a participating provider near you.