Real support for real life
Cigna Healthcare and JPMC have benefits and resources to help you and your family stay healthy and well.
Make Cigna your partner in health–body and mind.
If you aren’t already enrolled in a medical plan through Cigna Healthcare, find out why we can be the right health partner for you. Real support for real life is just the beginning.
Coronavirus (COVID-19) Resource Center
Visit our Coronavirus Resource Center for frequently asked questions, a symptom checker and a COVID-19 testing center locator.
We know JPMorganChase. Get to know us.
Cigna Healthcare has been partnering with JPMorganChase for over twenty years. So we’ve learned quite a bit about what JPMC employees and their families want and need from a benefits provider. Like real people to answer your questions before, during and after enrollment. A real, quality network with nationwide coverage, so you will likely find your doctors, your dentist and your hospital. Real care options that work around your schedule – not ours. And real tools and resources to help guide you along the way. Pretty simple. As health care should be.
A large national network of quality providers
We understand that having access to the doctors and hospitals you trust is important to you. Well, it’s important to us as well. With our large national medical OAP network, you’re likely to find your current providers are in our Open Access Plus (OAP) network. You can even nominate your provider for our consideration.
We will contact the provider regarding participation in our provider network. Please keep in mind the submission of this nomination form in no way guarantees he/she will be added to the network.* We will do our best to expand our provider network utilizing your suggestions as appropriate.
To check the status of your request, please call the customer service number on your ID card and the customer service representative can verify whether the provider has been added to the network.
Please note that Cigna has national agreements in place for certain services and therefore, we will not be able to recruit the following specialties: Laboratory Services, Home Health Services, Home Infusion Services, Durable Medical Equipment, Prosthetics and Orthotics, High Tech Radiology and Audiology.
* The following are a few examples of provider recruitment limitations:
- Providers must meet all credentialing and quality guidelines.
- Providers need to accept our standard fee schedule offered to other providers in the area
We give you options for care
With a large network of doctors nationally, 24/7 virtual doctor visits and in-network convenience care in retail outlets, such as CVS MinuteClinics and Walgreens, Cigna Healthcare provides access to the care you need, when and where you need it.
Here for you before, during and after open enrollment
We offer you live support 24/7/365, along with the personal guidance that only the Cigna One Guide® service can provide. Speak live or click-to-chat with a personal guide if you need information to help you choose a plan, check if your doctors are in-network or get answers to your wellness or incentive questions.
Get your Wellness Rewards
Cigna Healthcare is the administrator for JPMC’s Initial Wellness Activities, so you have 24/7 access to myCigna.com® even if you are not enrolled with us. myCigna.com is your go-to place to manage your Initial Wellness Activities. We are proud to be your partner in wellness – body and mind.
1If you are unable to find your provider in the directory, please call 800.790.3086 to speak with a Cigna One Guide personal guide.
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The information on this site is only a general description of benefits and not a contract. Refer to your employer’s plan documents for costs and complete details of coverage. If there are any differences between the information on this site and the plan documents, the terms of the plan documents will apply.
Medical Plan benefits are funded by your employer and administered by Cigna Health and Life Insurance Company. Cigna Dental Care (DHMO) Plans are insured by Cigna Dental Health Plan of Arizona, Inc., Cigna Dental Health of California, Inc., Cigna Dental Health of Colorado, Inc., Cigna Dental Health of Delaware, Inc., Cigna Dental Health of Florida, Inc., a Prepaid Limited Health Services Organization licensed under Chapter 636, Florida Statutes, Cigna Dental Health of Kansas, Inc. (KS & NE), Cigna Dental Health of Kentucky, Inc. (KY & IL), Cigna Dental Health of Maryland, Inc., Cigna Dental Health of Missouri, Inc., Cigna Dental Health of New Jersey, Inc., Cigna Dental Health of North Carolina, Inc., Cigna Dental Health of Ohio, Inc., Cigna Dental Health of Pennsylvania, Inc., Cigna Dental Health of Texas, Inc., and Cigna Dental Health of Virginia, Inc. In other states, Cigna Dental Care plans are insured by Cigna Health and Life Insurance Company (CHLIC) or Cigna HealthCare of Connecticut, Inc., and administered by Cigna Dental Health, Inc. Plans may not be available in all areas. All health benefit plans and dental insurance policies have exclusions and limitations. For costs and details of coverage, see your plan documents.
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