24/7 Cigna Healthcare Pre-enrollment Line | 888.806.5042/TTY: 711 | RescueNet
Experience the difference Cigna Healthcare can bring.
IRC employees already enrolled with Cigna Healthcare, please log in to myCigna.com to access your personalized medical and dental plan information.
Living a healthier life starts with having quality health benefits and care you can count on. Use this website to explore the medical and dental benefits available to you from Cigna HealthcareSM. Questions? Call a dedicated Cigna Healthcare representative by contacting the Pre-Enrollment line at 888-806-5042. We’re here to help 24/7.
For information on additional International Rescue Committee (IRC) benefits, including but not limited to vision, FSA, disability and life insurances, please visit RescueNet.
Everyone’s health journey looks different. That’s why we have a wide variety of programs and resources to help you live your healthiest life, tools to make it easier, and support that’s always there. Get started with our library of behavioral health seminars. It’s just one of the ways we’re here for your whole health.
With Cigna Healthcare, you get access to our nationwide network of quality doctors, hospitals and providers that meet our rigorous standards for quality and cost-efficiency. You can rest assured that high quality and affordable care is close to home.
If you’re a new hire, experiencing a qualifying life event, or are considering enrolling in a Cigna Healthcare plan during Open Enrollment, our Easy Choice Tool can help you find the medical plan that’s right for you. Use access code: 949TJCTM
You can also review employee and employer benefit rates for the various plan options.
With a Cigna Healthcare Dental PPO (DPPO) plan, certain preventive dental care services, such as cleanings, oral exams and routine X-rays, are covered at no additional cost when you use an in-network dentist.** And those visits are important for maintaining your overall health.
Preventive medications are covered at no cost-share under the Patient Protection and Affordable Care Act (PPACA). View our 2025 drug list to see if your current medication is covered.
You can help avoid surprise bills by making sure your doctors, facilities and providers are part of the Cigna HealthcareSM network. To search, use the Provider Directory, sign in as a guest and enter your location, doctor and facility by type. Then, choose “Open Access Plus, OA Plus, Choice Fund OA Plus” under “OAP” for the medical plan.
To search for a dental provider, choose “Total” under “DPPO/EPO.” This selection will allow you to search in both the Advantage and Total networks. Advantage providers offer the highest benefit, while Total are still in-network but at lower benefit level. If the provider you’re searching for isn’t in-network, consider switching to one of our in-network providers.
The Cigna Choice Fund® health plans combine health coverage with a Health Reimbursement Account (HRA). Integrated within myCigna®, you can see your HRA balance, when a claim is processed and when your HRA payment is sent to your provider. Your HRA is funded by IRC and will apply toward your deductible to help with covered health care expenses.
If you need urgent or emergency medical care while traveling outside of the U.S., Cigna Healthcare still has your back. You’ll pay your bill and file a claim to be reimbursed for any urgent care or emergency services received.
If you have a favorite doctor or provider who is not in the Cigna Healthcare network, fill out and submit a Provider Nomination Form. We’ll reach out to them directly.* Please make sure to check if your current provider is in network by calling the Pre-Enrollment Line.
Employees enrolled in a Cigna Healthcare medical plan will be able to earn rewards for taking healthy actions. More detailed information will be shared on this well-being benefit in 2025.
* Cigna Healthcare contacts all nominated providers in an effort to recruit them into the network; however, Cigna Healthcare cannot guarantee that they will be added to the network. Please be advised that the credentialing process for a provider can take up to 90 days.
**Dental benefit plan provisions may vary by state based on individual state requirements.
Product availability may vary by location and plan type and is subject to change. All group health insurance policies and health benefit plans contain exclusions and limitations. For costs and details of coverage, review your plan documents or contact a Cigna Healthcare representative.
Cigna Healthcare products and services are provided exclusively by or through operating subsidiaries of The Cigna Group, including Cigna Health and Life Insurance Company (Bloomfield, CT), or its affiliates. In Utah, all products and services are provided by Cigna Health and Life Insurance Company (Bloomfield, CT). Policy forms: OK – HP-APP-1 et al., OR – HP-POL38 02-13, TN – HP-POL43/HC-CER1V1, et al. (CHLIC); GSA-COVER et al. (CHC-TN).
© 2025 Cigna Healthcare. Some content provided under license.