Real support for real life.
Cigna and JPMC have benefits and resources to help you and your family stay healthy and well.
With Cigna, you don’t just get a health plan. You get a health partner.
Because you don’t always have the time (or patience) to figure out a bill from your provider. Because sometimes your kid gets sick in the middle of the night. Because when you’re not feeling well physically, it can also affect your emotional health. Cigna is a partner you can trust to have your back. We’ve got the support, apps and resources you need to support your whole health – physically, emotionally and financially.
Questions about plans through Cigna?
Whether you already have a Medical or Dental Plan through Cigna, or are considering making Cigna your partner in health, you can connect with a One Guide® personal guide 24/7/365 to answer all your questions – before, during and after enrollment.
Call Cigna at 800.790.3086
The doctor is always in.
On a weekend or a holiday – from home or while you’re away – MDLIVE® lets you speak with a board-certified physician by phone, video chat or email, 24/7. Appointments can also be scheduled when it is convenient for you. Virtual doctor visits are convenient, low cost and confidential. 1 Virtual visits for mental health and substance abuse treatment are now available on MDLIVE.
One website. Now that’s easy.
With Cigna, you can manage your Medical and Dental Plans, Employee Assistance Program and Wellness Activities, get Mental Health/Substance Abuse support and even access your ID cards – all in one place. Once enrolled, just register on myCigna.com® or download the myCigna® App2 and we’ll organize the rest.
A large national network
With hundreds of thousands of doctors and facilities nationwide, the Cigna Open Access Plus (OAP) network allows you to receive quality, whole-person care just about anywhere in the United States. So it’s likely that many of the health care providers you currently use are already in the Cigna OAP network.
Cigna’s large national OAP network includes:
- Over 970,000 participating health care providers3
- Over 17,000 facilities3
NOTE: If you are unable to find your provider in the directory, please call 800.790.3086 to speak with a Cigna One Guide personal guide. If you are searching for a dentist, please note that this directory link reflects in-network dentists within the Cigna Dental Care® Access Plus Network, which is available to JPMorgan Chase employees.
Convenience care clinics
You know those clinics you see in your grocery stores, pharmacies and large retailers? Many of them are in our network – including CVS MinuteClinics and Walgreens – and make it easy for you to get the care you need, while saving you money. You can receive care for minor medical conditions such as a cold, fever, allergies or minor injuries. It’s also a fast, easy way to get sports physicals for school-age kids. No appointment is needed, but you can schedule one online at some locations.
To find an in-network convenience care clinic near you, visit myCigna.com.
Looking out for the whole you
Ever notice that when you’re stressed or overwhelmed, it can affect how you feel physically? Or if you have a physical health issue, it can have an impact on your emotional health? Cigna understands this body-mind connection. Which is why every Medical Plan through Cigna comes with the tools and resources you need to manage your overall well-being – physically, emotionally and financially.
Quality care at an affordable cost4
No one wants to pay more than necessary for health care. Our cost and quality tools on myCigna.com make it easy to choose the right health care provider and estimate how much procedures will cost.
- Top-performing doctors in our network are awarded the Cigna Care Designation.
- Doctors in 21 medical specialties are evaluated each year for quality and cost.
- Those who meet certain Cigna cost-efficiency and quality measures receive the designation.
- To find these doctors in our myCigna.com directory, just look for this symbol .
Like doctors, some hospitals are better at treating certain conditions than others.
To identify these hospitals, look for this symbol on myCigna.com
Every year, we review how successful a hospital is in treating 18 common conditions.
The ones that deliver better health outcomes at lower costs for a particular condition are designated as Centers of Excellence.
1Cigna provides access to virtual care through national telehealth providers as part of your plan. This service is separate from your health plan’s network and may not be available in all areas or under all plans. Referrals are not required. Video may not be available in all areas or with all providers. Refer to plan documents for complete description of virtual care services and costs. In general, to be covered by your plan, services must be medically necessary and used for the diagnosis or treatment of a covered condition. Not all prescription drugs are covered. Not all services are eligible or may be covered under your specific medical plan. The following services are generally not covered: services that aren’t medically necessary; experimental, investigational or unproven services; services for an injury or illness that occurs while working for pay or profit, including services covered by Worker’s Compensation benefits; treatment of sexual dysfunction. This is a summary only and the terms of your specific medical plan may vary. All group health insurance policies and health benefit plans contain exclusions and limitations. See your plan materials for costs and details of coverage, including other telehealth/telemedicine benefits that may be available under your specific health plan.
2The downloading and use of the myCigna App is subject to the terms and conditions of the App and the online stores from which it is downloaded. Standard mobile phone carrier and data usage charges apply. Customers under age 13 (and/or their parent/guardian) will not be able to register at myCigna.com.
3Based on Cigna internal provider data for OAP service area as of 3/2021. Subject to change.
4Quality designations and ratings are based on a partial review of quality and cost-efficiency measures and should not be the sole basis for decision making (as such measures have a risk of error). Cigna does not guarantee the quality or cost of services provided. You should consider all relevant factors and speak with your doctor when choosing a health care provider. Providers that participate in the Cigna network are not agents of Cigna and are solely responsible for any treatment provided.