You want easier.
We can help.

With Cigna Healthcare, you don’t just get a health plan. You get a health partner.

Because you don’t always have the time (or patience) to figure out a bill from your provider. Because sometimes your kid gets sick in the middle of the night. Because when you’re not feeling well physically, it can also affect your emotional health. Cigna Healthcare is a partner you can trust to have your back. We’ve got the support, apps and resources you need to support your whole health – physically, emotionally and financially.

Questions about our plans?

Whether you already have a Medical or Dental Plan through us, or are considering making us your partner in health, you can connect with a One Guide^® personal guide 24/7/365 to answer all your questions – before, during and after enrollment.

Call Cigna Healthcare at 800.790.3086

One website. Now that’s easy.

With Cigna Healthcare, you can manage your Medical and Dental Plans, and Wellness Activities, get Mental Health/Substance Abuse support; and even access your ID cards – all in one place. Once enrolled, just register on myCigna.com or download the myCigna^® App¹ and we’ll organize the rest.

Visit myCigna.com

The doctor is always in.
On a weekend or a holiday – from home or while you’re away – MDLIVE^® lets you speak with a board-certified physician by phone, video chat or email, 24/7. Appointments can also be scheduled when it is convenient for you².

Virtual Primary Care
This option is best for preventive care and a longer-term plan, not just a quick visit.

Virtual Urgent Care (24/7/365 for non-emergencies)
This option is designed for on-demand, non-emergency medical needs—often a lower-cost alternative to urgent care centers or emergency rooms for routine issues.

Behavioral Health Virtual Visits
Connect to licensed counselors, therapists, psychologists and psychiatrists available via appointment using a smartphone, phone, tablet or computer.

Learn how to use MD Live [PDF]

A large national network

With hundreds of thousands of doctors and facilities nationwide, our Open Access Plus (OAP) network allows you to receive quality, whole-person care just about anywhere in the United States. So it’s likely that many of the health care providers you currently use are already in the OAP network.

Our large national OAP network includes:

• Over 970,000 participating health care providers.³
• Over 17,000 facilities.³

Find a provider

NOTE: If you are unable to find your provider in the directory, please call 800.790.3086 to speak with a Cigna One Guide personal guide. If you are searching for a dentist, please note that this directory link reflects in-network dentists within the Cigna Dental Care^® Access Plus Network, which is available to JPMorgan Chase employees.

Quality care at an affordable cost

Discover quality health care providers with the Embold Health Provider Guide,⁴ available to Cigna Healthcare members in Illinois.

JPMorganChase has partnered with Cigna Healthcare and Embold Health to introduce the Embold Provider Guide, a search tool designed to help you easily find quality providers.

• The Provider Guide displays providers’ quality ratings, locations, and contact information, with customizable filters to match your personal criteria.
• Search results are ranked to emphasize the highest quality providers in your local community.

If you enroll Cigna Healthcare (Plan Option 1 or 2) during the 2026 Annual Enrollment., starting January 1, 2026, you can enjoy reduced copays for visits to ‘Preferred Group’ providers, along with better care.

Convenience care clinics

You know those clinics you see in your grocery stores, pharmacies and large retailers? Many of them are in our network – including CVS MinuteClinics and Walgreens – and make it easy for you to get the care you need while saving you money. You can receive care for minor medical conditions such as a cold, fever, allergies or minor injuries. It’s also a fast, easy way to get sports physicals for school-age kids. No appointment is needed, but you can schedule one online at some locations.

To find an in-network convenience care clinic near you, visit myCigna.com.

Looking out for the whole you

Ever notice that when you’re stressed or overwhelmed, it can affect how you feel physically? Or if you have a physical health issue, it can have an impact on your emotional health? Cigna Healthcare understands this body-mind connection. Which is why every one of our medical plans comes with the tools and resources you need to manage your overall well-being – physically, emotionally and financially.

1. The downloading and use of the myCigna App is subject to the terms and conditions of the App and the online stores from which it is downloaded. Standard mobile phone carrier and data usage charges apply. Customers under age 13 (and/or their parent/guardian) will not be able to register at myCigna.com.
2. Cigna Healthcare provides access to virtual care through national telehealth providers as part of your plan. This service is separate from your health plan’s network and may not be available in all areas or under all plans. Referrals are not required. Video may not be available in all areas or with all providers. Refer to plan documents for complete description of virtual care services and costs. In general, to be covered by your plan, services must be medically necessary and used for the diagnosis or treatment of a covered condition. Not all prescription drugs are covered. Not all services are eligible or may be covered under your specific medical plan. The following services are generally not covered: services that aren’t medically necessary; experimental, investigational or unproven services; services for an injury or illness that occurs while working for pay or profit, including services covered by Worker’s Compensation benefits; treatment of sexual dysfunction. This is a summary only and the terms of your specific medical plan may vary. All group health insurance policies and health benefit plans contain exclusions and limitations. See your plan materials for costs and details of coverage, including other telehealth/telemedicine benefits that may be available under your specific health plan.
3. Based on Cigna Healthcare internal provider data for OAP service area as of 3/2021. Subject to change.
4. This tool is specifically enabled for provider searches in Illinois. For provider searches in other states, please contact Cigna directly at 1-800-790-3086.