You’ve got enough to worry about. With Cigna Healthcare, you can manage your health plan all in one place. Access your ID cards, find a provider, view claims and more – right from your phone. Just register on myCigna.com or download the myCigna^® App and we’ll organize the rest.

Preventive Care

Preventive care is important to maintaining your health. Did you know that the Lyra Health plan covers eligible preventive care services at 100% when you see an in-network doctor? This covers some screenings that can help detect heart disease, cancers, diabetes, and other chronic diseases. So even if you’re already in good health, keeping up with your preventive care can help keep you that way. Keep in mind, anything having to do with an injury or accident is not considered preventive.

See what’s covered for preventive care [PDF]

Labs and X-rays

Cigna Healthcare works with two of the largest national laboratories–Laboratory Corporation of America^® (LabCorp) and Quest Diagnostics^®, Inc. (Quest)–as well as several regional and local laboratories. By using LabCorp or Quest for your lab work and x-rays, you may be eligible for significant savings. With hundreds of locations nationwide, they make it easy to get lab services at a lower cost.

To find a network lab near you, go to myCigna.com. You can also contact LabCorp and Quest directly:

Quest: 1(800) 377-7220

LabCorp: 1(888) 522-2677

Cigna Healthcare has hundreds of thousands of doctors and facilities nationwide, so the Cigna Open Access Plus network likely includes many of the health care providers that you currently use. If it’s important to you, it’s important to us.

Find a Doctor

With myCigna^®, you can access all your medical plan information, all in one place. It’s easy to find all you need, right from the homepage. You can Find Care & Costs and access our Wellness resources. There’s even a link to help you connect with a provider or nurse 24/7.

Make the most of your medical benefits with myCigna.com. It’s completely personalized, so it’s easy to find what you’re looking for:

• Access your ID card
• Find in-network provider and medical services
• Manage and track claims
• See cost estimates for medical procedures
• Compare quality information for doctors and hospitals in your plan’s network
• Explore a variety of health and wellness tools and resources

You’re busier than ever. At Cigna Healthcare, we get that. The myCigna^® App is an easy way to personalize, organize, and access your medical benefits and important information – on the go.

Use the myCigna App to search for an in-network provider, health care facility, quickly view your ID card, review your claims, and much more.

You can find the link to the App below:

Your life doesn’t stop at the end of the workday – and neither should your health care service. When you have questions, Cigna Healthcare has answers. Call 1.800.244.6224 24 hours a day, seven days a week. Talk with a customer service representative, or ask for the Health Information Line where you can talk with a clinician about:

• Where to get the medical care you need
• Any health questions you may have

Whether it’s the weekend or a holiday – from home or while you’re away – MD Live for Cigna Healthcare^® lets you speak with a board-certified physician by phone, video chat or email, 24/7.²

Online provider visits are a cost-efficient alternative to convenience care, urgent care and an ER when your condition is minor, and cost the same or less than a visit with your primary care provider. And they’re completely confidential.

Virtual Wellness Screening [PDF]

Lyra Health

Lyra has developed a program offered through the Cigna Healthcare (Cigna) medical benefits designed to help you and your enrolled dependents connect with effective and convenient care for your mental well-being. Services include access to Providers for outpatient services, Lyra’s Coaching Program and more. You can access Lyra’s online platform by going to lyrians.lyrahealth.com or by contacting the Lyra care team at 1.844.704.1711. You must register with Lyra first (by phone or online) before you can access searches or connect with a Provider or Coach. Please note that Lyra’s Providers and Coaches do not deliver services for inpatient, residential treatment, partial hospitalization, long-term care or counseling, prescription medication, disability assessments, autism spectrum disorder, services for remedial education, non-evidence-based behavioral health care, or emergency care. If an outpatient Provider is not an appropriate fit for your needs, and you are looking for additional support for a mental health issue, contact Cigna to identify additional resources to support you at 1.800.244.6224.

Wellthy

Wellthy is a caregiver concierge service that provides caregiver support to you and your family including spouses, parents, children, siblings and in-laws. With Wellthy, your family is matched with a dedicated Care Coordinator who will help manage care for you or a loved one in any capacity, big or small. Wellthy is well suited for helping with complex, chronic, or ongoing care needs such as: schedules appointments, refill prescriptions, handle prior authorizations, source and vet in-home aides, handle a move into a care facility, contest insurance bills and much more.

Included Health

Included Health offers a comprehensive care concierge service that connect LGBTQ+ employees and employees with LGBTQ+ dependents to culturally competent, quality care. Contact Included Health at 844.889.3883.

Oshi Health

Offered as part of your Cigna Healthcare medical plan. Simply schedule a convenient virtual visit and pay your in-network cost-share to access a team of gastrointestinal providers, registered dietitians, and guy-brain specialists.

Oshi Health

Progyny

Lyra partners with Progyny to help you navigate the fertility process and find quality and affordable fertility care, with access to Progyny Care Advocates. You will need to contact Progyny to enroll in the fertility program before receiving pharmacy benefits or medical services which are covered according to the provisions of your health plan. Failure to enroll with Progyny will result in denial of claims for these services. Contact Progyny at 1.866.890.2742 if you have questions about fertility benefits or the enrollment process. Visit the Progyny Provider Finder to find a participating provider near you.